Terms of service

TERMS OF SERVICE

Effective Date: 01 January 2026
Website: https://herbalvita.shop/
Brand: Herbalvita – Herbal Shop

Welcome to Herbalvita. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

1. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years old.

  • You are legally capable of entering into binding contracts.

  • You will not use our products or website for unlawful purposes.

2. PRODUCTS & MEDICAL DISCLAIMER

Herbalvita offers Ayurvedic and herbal wellness products, including DiaboVita Diabetes Care Powder and other herbal formulations.

Important Disclaimer:

  • Our products are made using traditional herbal ingredients.

  • Individual results may vary.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Customers should consult a qualified medical practitioner before using any supplement, especially if:

    • Pregnant or breastfeeding

    • Under medical supervision

    • Taking prescription medication

    • Suffering from chronic illness

Herbalvita shall not be responsible for misuse or unsupervised use of products.

3. ACCURACY OF INFORMATION

We strive to provide accurate product descriptions and information. However:

  • We do not guarantee that all content is error-free.

  • Product packaging may differ slightly from website images.

  • We reserve the right to correct errors or inaccuracies at any time without prior notice.

4. PRICING & PAYMENT

  • All prices are listed in INR unless otherwise stated.

  • Prices may change without prior notice.

  • We reserve the right to cancel orders due to:

    • Incorrect pricing

    • Payment failure

    • Stock unavailability

    • Suspicious or fraudulent transactions

Payment must be completed before order dispatch.

5. SHIPPING & DELIVERY

  • Orders are processed within standard business timelines.

  • Delivery times may vary depending on location and courier services.

  • Herbalvita is not liable for delays caused by:

    • Courier partner issues

    • Natural disasters

    • Incorrect address provided by the customer

    • Government restrictions

Customers are responsible for providing accurate shipping information.

6. RETURNS & REFUNDS

Due to hygiene and safety regulations for herbal products:

  • Opened or used products cannot be returned.

  • Returns are accepted only if:

    • Product is damaged upon delivery

    • Wrong item was delivered

    • Item is missing from order

Issues must be reported within 48 hours of delivery with clear photo or video proof.

Approved refunds will be processed within 7–10 business days via the original payment method.

7. INTELLECTUAL PROPERTY

All website content including:

  • Logos

  • Product designs

  • Images

  • Text

  • Graphics

  • Branding elements

are the exclusive property of Herbalvita and may not be copied, reproduced, or distributed without written permission.

8. LIMITATION OF LIABILITY

Herbalvita shall not be liable for:

  • Indirect or incidental damages

  • Health reactions due to undisclosed allergies

  • Improper storage or misuse of products

  • Delayed delivery caused by third-party logistics

Customers are responsible for reading product labels and usage instructions carefully.

9. USER CONDUCT

You agree not to:

  • Upload harmful or malicious content

  • Attempt to interfere with website functionality

  • Provide false personal or payment information

  • Use the website for fraudulent activities

Violation may result in termination of access and legal action.

10. THIRD-PARTY SERVICES

We may use third-party service providers for:

  • Payment processing

  • Shipping

  • Marketing

  • Website hosting

We are not responsible for policies or practices of third-party platforms.

11. MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on this page.

It is your responsibility to review this page periodically.

12. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in India.